Support & Help

Contact us

Questions, suggestions, bug reports — we respond within 24 hours.

Frequently Asked Questions

My progress is gone — what now?

If you signed in with Google or Apple, your progress is safely in the cloud. Sign back into the same account on your device; it restores automatically. Without sign-in, progress is device-only.

My Premium purchase isn't showing.

Restart the app and try Profile → Restore Purchases. If still missing, email us with your receipt — we'll add it manually.

I watched an ad but didn't get the reward.

Ad delivery depends on internet connection. Switch to Wi-Fi and try again. If persistent, send us the error message and your device model.

Is it suitable for kids?

Coco is rated 4+. No violence, profanity, or unsuitable content. Ads via AdMob with family-safe filtering.

How do I delete my account?

Email dostocomp@gmail.com with subject "Account deletion" and include your UID (visible in Profile). All data deleted within 7 days.

Dostocomp · Sedat Erdemci · Istanbul, Turkey